FAQ


What type of clay do you use for sculptures?

          Sculpey PREMO and Fimo brand polymer clay.

Where do you get or how do you make your eyes for your sculptures?

          For smaller sculptures, round glass beads are used for eyes- often using very tiny seed beads for our mini dragons. Larger or more detailed work use hand painted glass cabochons of varying sizes. We paint these cabochons by ourselves as to have direct control over color, size of pupil, etc.
          As for the process, we start by using acrylic paint on the backside of the cabochon to paint in the pupil (usually the black part). After that paint dries, we use an assortment of colors to paint in the rest of the eye. And that’s it. It’s pretty simple but adds a lot of personality to each creature!

Do you take custom requests / commissions?

          The answer is generally, yes! We do take custom orders for polymer clay sculptures, although wait time varies depending on current custom schedule. Please don’t ask us to recreate someone else’s original sculptures- this is unfair for both us and the original artist!

          We don't tend to take custom requests for pins, since the pin count must be fairly large to create a completely custom design. We can modify current designs with other colors though, and we can offer slight discounts on bulk orders of pins!

How do you make your 3D resin pins?

          The pins we make are a big of a unique process. We start with sketches of an idea in roughly the size we want the final pin to be. From there, Sarah sculpts the idea out of a solid color polymer clay on a flat surface - taking a while to sculpt the details and make sure its ready for the mold making process. From there the design is baked and molded, and then we begin casting using different techniques such as dusting and dying to create the desired finish. Then the pins are finished with a quick sand, any extra details, and tacks are securely added. The pin is then stuck onto a display tag, and the pin is completely finished!


When will my item/s ship?

          Most items will be shipped within 1-3 business days of purchase. Exceptions to this are MADE TO ORDER items and CUSTOM sculptures, which will be marked as such. These items may take a few weeks to make and ship out and may delay the entire order to ship everything together.

Do you accept Returns, exchanges, and cancellations?

          Yes. Please contact us within 14 days of delivery and ship items back within 30 days of delivery.

The buyer is responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Cancellations can only be made before the item ships.

We cannot accept returns for custom created pieces unless there is an error on our part.